In this powerful, accessible resource for leaders, management consultant Hamish Knox gives managers an overview of the four stages of transition that all of us experience when making a successful adjustment to a new work situation. They are: 1. Denial; 2. Resistance; 3. Exploration; and 4. Commitment.
Knox also argues that there are eight common, potentially negative consequences that are likely to accompany any and every organizational change initiative. They are: 1. A sense of loss; 2.Confusion and ambivalence; 3. Reduced trust; 4. Increased concern about survival; 5. Communication problems; 6. Lower productivity; 7. Turnover; and 8. Strong emotional responses.
Based on the work of David Sandler, creator of the Sandler Selling System.
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Creators
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Publisher
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Release date
December 15, 2020 -
Formats
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OverDrive Listen audiobook
- ISBN: 9781469068299
- File size: 138502 KB
- Duration: 04:48:32
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Languages
- English
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